Privacy Policy

Last Updated: January 8, 2026

1. Who We Are

Legal Name: BrandEase Marketing Ltd.
Business Address: 26 Kingstree Court, Stouffville, ON L4A0G9, Canada
Privacy Officer: Julian Elia
Contact Email: [email protected]

2. Information We Collect

We may collect the following types of information:

• Names, business names, email addresses, phone numbers, and business addresses
• Billing and transaction information (processed by third-party payment providers)
• Login credentials for client portals
• Uploaded files, images, logos, and shared media
• Messages sent through our platforms
• Usage data, IP address, browser type, and device information

We do not intentionally collect government-issued identification or health information. Payment card information is processed securely by third-party providers and is not stored directly on our systems.

3. How We Use Information

• Provide and manage our services and subscriptions
• Process payments and manage billing
• Operate, maintain, and improve our platforms
• Provide customer support and technical assistance
• Communicate service-related information
• Comply with legal and regulatory obligations

4. Payments

Payments are processed through Stripe, a PCI-compliant third-party payment processor. BrandEase does not store full payment card details on its servers.

5. Analytics, Advertising & Cookies

We use cookies and similar technologies for analytics, advertising, remarketing, session management, and platform functionality.

Our integrations may include Meta Pixel, Google Ads, Google Analytics, Google Tag Manager, and Google Search Console.

You can control or disable cookies through your browser settings. Opting out may affect certain features or functionality.

6. BrandBase Web System

Clients using our BrandBase Web System can access a portal to manage their account, communicate with their own customers, and upload media. Clients cannot independently create or alter system content beyond permitted functionality.

BrandEase may access client accounts for support, maintenance, compliance, or legal purposes.

Clients are responsible for the content they upload and the communications they send to their own customers. BrandEase does not monitor or assume responsibility for client-to-customer interactions.

7. Data Sharing

We do not sell personal information. We may share information with trusted service providers who assist us in operating our business, processing payments, analytics, and advertising, subject to appropriate confidentiality and security obligations.

8. Data Retention

We retain information as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. This may include retaining backups, financial records, and anonymized analytics data.

9. Security & Internal Access

Access to personal information is restricted to authorized personnel only and is subject to internal safeguards and monitoring. While we use commercially reasonable security measures, no system can be guaranteed to be completely secure.

10. Your Rights

You may request access to, correction of, or information about your personal data by contacting [email protected]. Requests will be handled within a reasonable time.

11. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on our website and take effect upon posting. Continued use of our services constitutes acceptance of the updated policy.